A TOWNEW Certified Open Box product is returned item that’s been rigorously inspected, tested, and certified for resale or to use as a replacement unit.
TOWNEW Certified Open Box products have to be in mint condition and cosmetically flawless to receive certification. Moreover, must include all their original accessories, also in mint condition.
Yes, all TOWNEW Certified Open Box are new products that have never been used. Most of the times the product has never been opened before. However, the shipping box might have some previous labels, scratches or might be dirty.
Yes, TOWNEW Certified Open Box products have a limited Warranty of 1 year.
If your unit is not working properly, please open a ticket with our support agents at support.townew.us and we will be happy to help.